At SoftLace Intimates, we take pride in ensuring that your shopping experience is as seamless and enjoyable as possible, from the moment you browse our luxurious lingerie collection to the time your items arrive at your door. We are committed to delivering your purchases with care, timeliness, and affordability.
Shipping Rates and Free Shipping
For orders totaling $49.99 or more, we are delighted to offer free standard shipping as our way of thanking you for choosing SoftLace Intimates. For orders under $49.99, a flat shipping fee of $4.99 will be applied. This ensures that no matter the size of your order, your favorite lingerie pieces will arrive swiftly and securely.
Processing Time
Once your order is placed, our team begins preparing your items for shipment immediately. Please allow 1-2 business days for order processing. This step is crucial to ensure that each piece meets our high-quality standards before being packaged with care.
Delivery Time
We aim to provide fast and reliable shipping. After your order has been processed, delivery typically takes 3-7 business days depending on your location. Please note that external factors such as holidays or weather conditions may affect delivery times, but rest assured, we will always strive to get your items to you as quickly as possible.
Order Tracking
For your peace of mind, once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor your package’s journey from our warehouse to your doorstep.
International Shipping
At this time, we are focusing on serving our domestic customers and do not offer international shipping. Stay tuned as we expand our services in the future!
If you have any questions regarding your shipment or need further assistance, feel free to contact us at [email protected]. Our customer service team is here to ensure your shipping experience is smooth and worry-free.
We appreciate your trust in SoftLace Intimates and are excited to help you embrace elegance and comfort with every delivery!